Privacy Policy

1. Introduction

At Xllent Food Products, we value the privacy of our clients, distributors, vendors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal and business information throughout our engagement.

2. Information We Collect

We may collect the following types of information:

• Name of business/individual
• Contact details (mobile number, email address, physical address)
• GSTIN / PAN (if applicable)
• Bank details (for accounting and payments only)
• Product/service preferences
• Order history, billing, and transaction records

3. How We Use Your Information

Your information is used strictly for:

• Business communication (calls, SMS, WhatsApp, etc.)
• Order processing and dispatch
• Generating GST invoices and billing
• Customer support and feedback collection
• Sharing updates on new schemes, offers, or products

4. Data Confidentiality

• We do not sell, rent, or share your personal information with third parties for marketing purposes.
• Data is accessed only by authorized staff for genuine business activities.
• Bank details are kept strictly confidential and used solely for payment-related transactions.

5. WhatsApp & Communication

• Scheme notifications
• Invoice/billing confirmations
• Product updates and order tracking
• All communication is strictly professional and service-oriented.

6. Data Storage & Security

We take appropriate technical and administrative measures to protect your data from unauthorized access, alteration, or misuse. Information is securely stored digitally (with passwords/encryption) or in a restricted physical environment.

7. Legal Disclosure

Your data may be disclosed only:

• When required by law or regulatory authorities
• To prevent fraud or protect our legal rights

8. Your Rights

You have the right to:

• Access the personal/business data we store
• Request corrections to inaccurate information
• Raise concerns about the misuse or unauthorized use of your data

To exercise these rights, kindly contact us in writing.

9. Policy Updates

This Privacy Policy may be revised periodically. Updates will be communicated through our official channels or shared upon request.

10. Contact Us

Xllent Food Products
Chhatrapati Sambhajinagar, Maharashtra
📞 8080944760
📧 xllentfoodproducts.in